Web Synq Design – Security & Trust

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At Web Synq Design, the security, privacy, and reliability of our platform are core to everything we do. This page outlines the practices, controls, and safeguards we maintain to protect your data and ensure uninterrupted service.

1. Our Security Commitment

We design our platform with privacy by design and defense in depth principles. From encryption to access controls, every layer of Web Synq is built to safeguard your information.

2. Data Protection

Encryption in Transit & At Rest – All data is encrypted using TLS 1.2+ in transit and AES-256 at rest.

Database Security – Access to databases is restricted and monitored.

Secrets Management – API keys, tokens, and passwords are stored securely and rotated regularly.

Data Minimization – We collect and store only the data required to deliver our Services.

3. Identity & Access Management

Role-Based Access Control (RBAC) – Accounts can be segmented by role and privilege level.

Multi-Factor Authentication (MFA) – Required for internal administration and strongly recommended for all users.

Audit Logs – System events, logins, and changes are tracked for transparency.

SSO/SAML (Roadmap) – Support for enterprise single sign-on is in active development.

4. Reliability & Uptime

Availability – We target 99.9% uptime across all core services.

Status Page – Live uptime and incident reporting available at websynqdesign.com/status.

Backups – Daily backups with point-in-time restore testing.

Resilience – Services are deployed with redundancy across multiple regions for failover.

5. Application & Network Security

Secure Development Lifecycle – Code undergoes peer review, vulnerability scanning, and testing before release.

Firewalls & DDoS Protection – Traffic is monitored and filtered to mitigate malicious activity.

Segregated Environments – Production, staging, and development are isolated with strict access controls.

Monitoring – 24/7 monitoring of system health, anomalies, and intrusions.

6. Privacy & Compliance

Privacy Policy – We are committed to protecting personal information. Full details are available on our Privacy Policy.

Data Processing Addendum (DPA) – Available for customers who require one for compliance.

Subprocessors – A list of third-party vendors we use to deliver services is available on request.

Customer Rights – Support for data export, correction, and deletion requests.

7. Incident Response

In the event of a security incident:

Detection & Containment – We immediately investigate and contain any threat.

Assessment & Notification – Affected customers will be notified promptly in line with contractual obligations.

Remediation & Post-Mortem – Vulnerabilities are patched and documented to prevent recurrence.

Security issues may be reported directly to [email protected].

8. Responsible Disclosure

We encourage good-faith security research. If you believe you have discovered a vulnerability:

Please contact [email protected] with details and reproduction steps.

Do not publicly disclose until we have resolved the issue.

We will acknowledge reports and work to remediate promptly.

9. Contact Us

For questions about our security practices:

📧 [email protected]
📍 Web Synq Design, [Your Business Address]