CRM • Pipelines • Quotes • Billing

The Revenue CRM: Track, Forecast, and Collect In One Flow.

Replace spreadsheets and siloed tools. Web Synq’s CRM unifies contacts, deals, quotes, invoices, and subscriptions with automation at every stage.

Lead-to-opportunity speed: –44% • Win rate: +19% • Days Sales Outstanding: –21%

What’s Inside

Everything revenue needs—organized, automated, and measurable.

Contacts

Unified Contact Profiles

All activity in one place—calls, emails, SMS, forms, payments, notes, tasks, and transcripts.

Pipelines

Kanban Pipelines

Drag-and-drop stages, SLA timers, probability, and weighted forecasts per pipeline.

Quotes

Quotes & eSign

Send branded quotes, collect signatures, and convert to invoice in a click.

Billing

Invoices & Subscriptions

One-time or recurring, ACH/credit/crypto with automated dunning and receipts.

How It Works

From first touch to cash collected—without the busywork.

1) Capture & Enrich

Leads sync from forms, chat/voice agents, imports, or webhooks. Auto-tag, score, and assign by rules.

2) Advance the Deal

Playbooks by stage trigger emails/SMS/tasks. Quote + eSign. Approvals for discounts & exceptions.

3) Convert & Collect

Convert quote to invoice or subscription. Take ACH/credit/crypto. Dunning recovers failed payments.

CRM Capabilities

  • Custom fields, segments, and views; bulk actions and imports.
  • Account + contact hierarchy for B2B; roles & buying committees.
  • Email/SMS logging, call recording, and meeting history.
  • Tasks, reminders, and SLAs with escalation rules.
  • Lead scoring and intent signals from web, email, chat, and voice.
  • 360° timeline: conversations, forms, files, quotes, invoices.

Pipeline & Revenue Ops

  • Unlimited pipelines; custom stages, probabilities, and reasons.
  • Weighted forecasting by owner/team/product; close date discipline.
  • Playbooks per stage (emails, tasks, approvals, quotes).
  • Quote → eSign → Invoice/Subscription in one motion.
  • Dunning workflows (retries, reminders, card/ACH updates).
  • Attribution & source tracking across channels and campaigns.

Integrations

Connect finance, comms, and calendars—no duct tape.

Forecast the Impact

Estimate pipeline value with weighted probability.

$0 Weighted Pipeline

Tip: Improve probability with stage discipline, playbooks, and faster quotes.

Technical

  • Role-based access, team ownership, round-robin routing.
  • API & webhooks to ERPs, data lakes, and warehouses.
  • Custom objects (roadmap) for products, assets, and renewals.
  • Report builder, dashboards, and scheduled exports.

Security & Compliance

  • Encryption in transit & at rest; audit trails & backups.
  • Least-privilege access; SSO/SAML (roadmap) for enterprise.
  • PII redaction options and data retention policies.
  • 99.9% uptime; monitored status page.

See Your Pipeline—Organized, Automated, and Forecasted.

We’ll map your stages, wire playbooks, and import your data so you can forecast in days, not months.

FAQs

Can we run multiple pipelines for different teams?+
Yes. Create unlimited pipelines (Sales, Onboarding, Renewals) with unique stages, probabilities, owners, and playbooks.
Do quotes require a separate tool?+
No. Build quotes inside the CRM, send for eSign, then convert to invoice or subscription in one click.
How do we migrate our existing data?+
We provide import templates and a guided migration. Map fields, verify sample records, then bulk import with rollback protection.
What payment methods are supported?+
ACH, credit/debit, and crypto via integrated gateways. Automated dunning handles retries, reminders, and card updates.
Can managers enforce stage discipline?+
Yes—required fields by stage, SLA timers, approval steps, and auto-tasks to keep deals moving.
Does the CRM connect to our accounting tools?+
Yes. Sync invoices and payments to QuickBooks/Xero, or use webhooks/Make/Zapier to push data to your finance stack.